Terms of Service

Updated 4-18-2017

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Overview


1. Terms

By accessing this website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on BandwidthServer's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on BandwidthServer's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by BandwidthServer at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on BandwidthServer's website are provided on an 'as is' basis. BandwidthServer makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, BandwidthServer does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall BandwidthServer or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on BandwidthServer's website, even if BandwidthServer or a BandwidthServer authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


5. Accuracy of materials

The materials appearing on BandwidthServer website could include technical, typographical, or photographic errors. BandwidthServer does not warrant that any of the materials on its website are accurate, complete or current. BandwidthServer may make changes to the materials contained on its website at any time without notice. However BandwidthServer does not make any commitment to update the materials.


6. Links

BandwidthServer has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by BandwidthServer of the site. Use of any such linked website is at the user's own risk.


7. Modifications

BandwidthServer may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.


8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Arizona and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.


9. Business Owner Contact Information

The owner of BandwidthServer can be contacted via the following methods:

Ivan E. Sidorov
5901 West Behrend Drive
Glendale, AZ 85308
ivan.s@bandwidthserver.com

For technical support, unpresented billing matters, and for pre-sales related questions, please do utilize the ticketing system as the first method of seeking assistance.


10. Acceptable Use Policy

The following outlines the basic premise of what you are agreeing to when you sign up for services. Some of the acceptable use policy guidelines are service specific due to the nature of the particulars of the service. If you have any questions beyond what is provided here, please contact us prior to signing up for services for clarification.


What is prohibited on all services, VPS, dedicated, or other?
Essentially, anything considered illegal in the United States, or in your country is not permitted and grounds for immediate termination without refund.

No SPAM or unsolicited mailing is allowed.

No unsolicited penetration testing allowed. This can be interpretted as aggressive behavior.

In general, no bad behavior! The internet is bad enough, be nice.

Furthermore, we do have to abide by US laws and comply with requests from law enforcement officials, therefore, please be aware of this prior to signing up and let us know if you are intending to do anything that you are even slightly inclined to think might be prohibited. We're here to help!
What is prohibited specifically on Virtual Private Servers (VPS) and shared services?
Remember that a VPS is a slice of resources on a node that other people are using. Consider these your neighbors and there's nothing worse than a bad neighbor! We manage these shared environments with proactive monitoring which captures abuse of resources (network, CPU, etc) to prevent you from noisy neighbors... but here are some of the things that we don't allow on these shared environments for logical reasons. Note, the above (prohibited on all services) applies, but in addition, these apply to VPS services and any that are on shared infrastructure:

No mining & seriously intensive activities -- these are usually very CPU intensive all the time therefore, they behave in manners that do not fit well in the normal cycle of use fluxuation that is expected on a shared infrastructure. Yes you're allowed to use the CPU allocation that is being provided, but be aware, if you're consistently maxing out your CPU or network resources... you're on the wrong product for a shared environment and we're going to have to suspend your service because it's affecting your neighbors.

Generally speaking, anything that is resource intensive should have dedicated resources -- and that means a dedicated server. What you're running is probably very important and either imperative to your business or bottom-line... so it's best to be on the right product!
What is prohibited specifically on Bare-Metal and Dedicated services?
Very little!

See above, for what is prohibited on all services (basically nothing bad, or illegal).

With dedicated resources, you're given a great amount of latitude to do what you need to do for your business -- so as long as it is legal, it's fine!

Support ?

We are at the end of a mouse click!

Questions?

Feel free to contact us day or night:

support@bandwidthserver.com

24x7 Helpdesk

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